Retention bot

Meet Max, your Support.

A support bot resolves the questions your team answers every day: hours, policies, orders, preparation, directions. Anything sensitive or unusual goes straight to a person, with the conversation attached.

Max, the Support bot

What Max does

Answers the common questions instantly and hands off the rest.

  • Answers from the facts you approve
  • Never invents prices, policies or promises
  • Hands off to your team with full context
  • Shows which answers your website is missing

Best for: Any business whose team answers the same questions every day.

Example conversation

Example
What’s your return policy?
You can return unused items within 30 days with the receipt. Would you like me to start a return for an order?
My order arrived damaged.
I’m sorry. That’s one for our team: I’ve passed your order details on, and someone will reply by email today.

Skills

Max starts with five skills.

Keep them, swap them or add more. Skills marked “Needs connection” start working when you connect the service they use.

Customer Support

Works now

Resolves common questions instantly and hands off anything sensitive.

Knowledge Management

Works now

Keeps answers accurate as your services, team and policies change.

Inquiry Summaries

Works now

Delivers a clear brief of every qualified conversation to your inbox.

Website Intelligence

Works now

Shows what visitors keep asking that your website doesn’t answer.

Customer Memory

Works now

Remembers preferences and past conversations, with the customer’s permission.

Where Max fits

Nonprofits

The rest of the team

See how Max would work for you.

Enter your website. In a few seconds we read your homepage and show you where to start.

Discover your bot