Retention bot

Meet Whitmore, your VIP Host.

A VIP host looks after the customers who matter most. With their permission it remembers preferences and history, offers early access, and makes every returning client feel known, through a private link you share.

Whitmore, the VIP Host bot

What Whitmore does

Gives your best clients a private, personal service.

  • Remembers preferences, with permission
  • Offers early access and private appointments
  • Shares only through a private link
  • Keeps your team informed of every request

Best for: Boutiques, hotels, advisors and businesses with loyal, high-value clients.

Example conversation

Example
Is the new collection in yet?
It arrives Friday, and you’re on the early list. Based on your last visit, I’ve set aside the linen pieces in your size. Shall I book a private fitting?
Saturday morning?
Saturday at 10:00 is yours. I’ll let the team know you prefer the quiet room.

Skills

Whitmore starts with five skills.

Keep them, swap them or add more. Skills marked “Needs connection” start working when you connect the service they use.

Customer Memory

Works now

Remembers preferences and past conversations, with the customer’s permission.

Personalized Recommendations

Works now

Suggests what each returning customer is most likely to love.

Consultation Booking

Needs connection

Turns interest into booked consultations without back-and-forth emails.

Needs: your calendar

Loyalty Engagement

Needs connection

Rewards regulars and invites them back for what’s new.

Needs: your loyalty program or CRM

Customer Follow-Up

Needs connection

Checks in with prospects who didn’t book, so warm leads don’t go cold.

Needs: email or SMS, plus customer opt-in

Where Whitmore fits

Hotels & stays

The rest of the team

See how Whitmore would work for you.

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