AFPConnectFor nonprofits
Helps supporters give, volunteer and get involved.
Supporters and people seeking help both arrive with questions. A nonprofit bot explains your programs, points donors and volunteers to the right page and passes requests for help to your team with care.
Max
Support
A starting point for nonprofits
What gets in the way
Where a bot helps first
Volunteers and donors with unanswered questions
Requests for help that need care
A small team stretched thin
How Max could sound
ExampleRecommended skills
Five skills to start with
Customer Support
Works nowResolves common questions instantly and hands off anything sensitive.
Product Discovery
Works nowGuides visitors to the projects, products or services that match what they describe.
Knowledge Management
Works nowKeeps answers accurate as your services, team and policies change.
Inquiry Summaries
Works nowDelivers a clear brief of every qualified conversation to your inbox.
Customer Follow-Up
Needs connectionChecks in with prospects who didn’t book, so warm leads don’t go cold.
Needs: email or SMS, plus customer opt-in
What could change
More volunteers signed up
Supporters answered quickly
Help requests routed with care
Potential outcomes, not guarantees. Your workspace shows what actually happens.
See what your nonprofit website says.
Enter your website. We read your homepage in a few seconds and show you where to start.